Patient Rights & Privacy

Your Privacy

When you attend Berera Radiology, we automatically form a doctor-patient relationship. The privacy of this relationship is protected by law. What this means is, we are only able to release the results of any services you require to people who are authorised to receive it. This may include your doctor or other medical specialists who are subsequently involved in your treatment. We will not release your results to anyone else without your full consent. For more information regarding our privacy policy, please contact us on 03 6240 2300 or admin@bereraradiology.com.au.

 

Your Rights and Responsibilities

All patients referred to Berera Radiology attend our practice of their own free will. They will never be coerced into undergoing a scan or X-ray. Should you change your mind at any time, all you have to do is let us know and we will cease the scan or X-ray immediately. So you can make a fully informed decision prior to any procedure, we will do our best to provide you with as much information as possible. While in our care, you have the right to be treated with the utmost respect, dignity and courtesy. If you believe this has not been the case, please let us know as soon as possible by providing feedback at bereraradiology.com.au/contact.

SEEING THE BIGGER PICTURE

Every person has their own story, pressures and priorities. At Berera Radiology, we embrace this individuality with open arms. We see the importance of placing the focus on more personalised care, by collaborating closely with each patient’s medical team. It’s what sets us apart from the way radiology has been managed in the past and why we’d like you to refer your patients to us. Together we can create the best possible outcomes for everyone involved. It is all part of our commitment to seeing the bigger picture.